Job Description .
It is a ‘Work from Home’ model for India CS.
You will receive 6 weeks of mandated online training, either trainer-led or group-based, which
will allow you to meet your new team virtually and learn together on how to offer the best
customer service experience.
Knowledge & Skills Required
Desired skills:
● Action oriented, self-disciplined .
● Ability to use a desktop/Laptop computer system, Familiarity with Windows 7.
● Ability to communicate clearly .
● Good typing skills.
Customer Focus:
● Ability to determine customer needs and provide appropriate solutions.
● Maintain regular and reliable attendance, including the daily schedule as assigned.
Problem Solving Skills:
● Ability to approach problems logically and rationally.
● Ability to maintain composure in highly escalated situations.
BASIC QUALIFICATIONS
Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply.
Shifts: Rotational.
Benefits: NSA, OT, Meal Card
Amazon work from home jobs |Virtual Customer Service – India
